Notice of Privacy Practices

We may use and disclose your protected health information (PHI) without your separate authorization for the following purposes:

• Treatment — to provide, coordinate, and manage your care, including sharing information with the licensed providers who review your request and the pharmacists who dispense your medication;
• Payment — to process payment for the care you receive, such as sharing limited information with our payment processor;
• Health care operations — to run our pharmacy and improve care, such as quality review, training, and required record-keeping.

We may also use or disclose your PHI when required or permitted by law — for example, for public health activities, to comply with a court order or lawful request, to prevent a serious threat to health or safety, or for oversight by regulators. Uses and disclosures not described in this notice will be made only with your written authorization, which you may revoke.

You have the following rights regarding your health information:

• Access — to inspect and get a copy of your health information;
• Amendment — to ask us to correct information you believe is incorrect or incomplete;
• Accounting of disclosures — to request a list of certain disclosures we made;
• Restrictions — to request limits on how we use or share your information (we will accommodate reasonable requests where required);
• Confidential communications — to ask us to contact you a certain way or at a certain address;
• Paper copy — to obtain a paper copy of this notice at any time;
• Notification of a breach — to be notified if a breach affects your unsecured health information.

We are required by law to maintain the privacy and security of your health information, to provide you this notice of our legal duties and privacy practices, to notify you following a breach of unsecured PHI, and to follow the terms of the notice currently in effect. We do not sell your health information.

We may change this notice, and the changes will apply to information we already have as well as information we receive in the future. The current notice is always posted here with its effective date.

If you believe your privacy rights have been violated, you may contact us using the details on our Contact page. You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. We will not retaliate against you for filing a complaint.